FAQ

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A VPN, a Virtual Private Network, protects your privacy and cloaks your online identity. It does that by encrypting your outbound information and channeling it through a secure remote server before you can access your online content.

SwoshsVPN does not store any data, activity logs, or connection logs of our users. SwoshsVPN is a privacy-first company that operates with strict protocols to ensure our users’ satisfaction. For more details, you can read SwoshsVPN’s Privacy Policy and Terms of service.

VPNs are perfectly legal for companies and individuals to use in most countries but not all. There are a handful of governments that practice strict censorship and dominance over their online servers and providers. But some countries only allow the use of approved VPNs with certain restrictions. With that said, doing any illegal online activity is still illegal, regardless if you’re in a censor-free country or not.

In some cases, VPNs can slow down your internet speed by a negligible margin. But given that your internet service provider (ISP) regulates the traffic, your internet will experience fluctuations and cause the speed to pick up and drop. A VPN can actually stabilize and boost your speed.

You can download SwoshsVPN on the Google Play Store or the App Store on your mobile device. You can also download SwoshsVPN on Windows, Mac, and Linux on the official website. DO NOT DOWNLOAD SwoshsVPN ON ANY 3rd PARTY WEBSITES.

No. SwoshsVPN is a premium VPN service that offers 3 different subscription plans.

You can visit our Support Center page and write to us or email us directly at [email protected]

For guaranteed safety, having many servers is beneficial is always good, so that you can assure yourself that you’ll never be tracked down. In many cases, users want to watch content that’s not available in your country (i.e. Netflix, Hulu, HBO Max), so having multiple servers will grant you access to view your favorite TV shows and movies without breaking a sweat.

Yes, SwoshsVPN offers a free 3-day trial on all devices that activates upon entering your credentials and ends as soon as the 3 days reach their expiration. You are not required to add any credit card information for the free 3-day trial, and you do have access to premium features such as Kill Switch, Split Tunneling, and Selection of VPN protocols.

The Free plan is a free trial in which you can have access to use SwoshsVPN ‘s all services for a limited time. A Premium plan is a monetized subscription that lets you use the full service as long as you can pay for it.

We offer a 30-day money-back guarantee for users who wish to end their subscription within 30 days of using SwoshsVPN. See money-back guarantee for more information.

SwoshsVPN accepts payments via PayPal, Card (Visa/MasterCard), Bitcoin, Apple Pay, Google Pay, and Paymentwall.

SwoshsVPN uses iotTunnels UDP and iotTunnels TCP protocol. The former is generally suited for fast connectivity, while the latter is compatible with tough cyber security.

SwoshsVPN currently supports over 140 ultra-fast servers in 60 different countries around the world

You can open the protocols menu in the SwoshsVPN app and choose (iotTunnels Automatic, iotTunnels TCP, iotTunnels UDP protocol) which will boost speed and connectivity.

SwoshsVPN provides ultra-fast internet connection speed engineered to accommodate heavy downloads, torrenting, and crystal clear and fast streaming. Our wide range servers deliver an instant connection to a safe and secured network.

Use Quick Connect to instantly connect to a VPN server without going through the trouble of manually selecting a node every time you use the VPN. But by preselecting the node you wish to always automatically connect to, you’ll have to go through the list of nodes and select whichever suits you. It will then always be the default node Quick Connect will connect to.

Check your device’s connectivity. You may have to reconnect to your Wi-Fi router or resolve an issue with your internet provider. Or you may have to see if the Kill Switch feature is activated. It may be cutting your connectivity if you’re experiencing these issues. If none of the issues are mentioned, email [email protected] for customer support.

If you didn’t receive an email in your inbox, check the spam mail or other categories it may be present. Internet connectivity may have been disrupted as you proceeded to the following step of receiving a verification email. Otherwise, contact us here for support.

Yes, SwoshsVPN offers a Dark Mode feature. You can select it by pressing the Settings and clicking on Appearance. There, you can toggle between the default Light Mode and Dark Mode.

Yes, you can add up to 5 devices in a single account.

Yes. Go to MY ACCOUNT & SETTINGS and select Mange my Account. Click/Tap on Change Password and type in a strong password of your choice. Make sure it consists of multiple characters and symbols.

Split tunneling allows you to select whichever app you don’t want SwoshsVPN to be active. For example, you can use YouTube while connected to VPN but not for Facebook or your internet browser.

The Kill Switch feature immediately turns off your internet connection if it detects any disruptions in your VPN connection. SwoshsVPN has this feature available in the Premium package to help protect your real IP address and location in case you were left exposed during your online activities.

Go to MY ACCOUNT & SETTINGS and select Mange my Account. Click/Tap Delete Account.

You need a valid email to create an account for SwoshsVPN and use its services. Otherwise, you will be refrained from doing so. An email also establishes a form of communicating with you regarding any issues you might be facing, payment updates and details, and any possible enquiries concerning your SwoshsVPN account.

Invite a friend to join SwoshsVPN via email, WhatsApp, Facebook, LinkedIn, or any available methods of sharing. You will have to be a premium user to participate. For example, User A will send a referral link to User B. Once User B buys the package, both User A and User B will get a 1-month reward package.

Try connecting to a server that is in close proximity to the country you reside in. Make sure to download the latest version of SwoshsVPN. Also try erasing your temporary files from your device as it will help increase your VPN speed. . If you still face any issues regarding slow internet speed, then contact ([email protected]).

Check your device’s connectivity (3G/4G/5G/Wi-Fi network). Try disconnecting and reconnecting it from the internet. Make sure you have the latest version of SwoshsVPN. Please refer to the links Website: https://swoshsvpn.com/free-trial Android: https://play.google.com/store/apps/details?id=com.swoshsvpn.vpn iOS/MacOS: https://apps.apple.com/us/app/swoshsvpn/id1605083917 If you are still facing connectivity issues, then email [email protected] for customer support.

If you’re facing registration problems then please check the following: if you’re using the same email that you registered with. Update the latest version of SwoshsVPN. Check your internet connection while registering. Otherwise contact us at ([email protected]) if you continue facing any issues regarding your registration.

To avoid any app crashing, make sure you have the latest version of SwoshsVPN. If you are running SwoshsVPN on an old device, then be informed that our application may underperform and crash with an old operating system. We encourage you to update your OS for proper functionalities. If you continue facing crashing issues, please contact us at ([email protected]).

An IP address (Internet Protocol) that acts as your virtual surrogate when going online. You are provided with one every time you connect to the internet. Your ISP and visited websites and applications can always see what you do and keep data logs that are directly linked to your IP address. In other words, everything you do online is not truly private and can be traced back to you.

The bonus point system rewards users for using and engaging with SwoshsVPN while providing them with free VPN minutes. You can redeem the points by clicking on the “Diamond” icon on the top-right corner. Enter the value you wish to redeem and click on the “Redeem” button to collect your rewards. Use SwoshsVPN daily to keep collecting bonus points for extra minutes of VPN usage.

You can change your IP address by connecting different virtual servers on the application. Each virtual server will provide you with a new IP address that corresponds to the country you clicked on.

Purchase a Gift Card and exchange it for a subscription plan over your SwoshsVPN mobile app or the website via My Account.

End-to-end encryption works by encrypting a message so that only the sender and recipient can view it in plain text. Even the servers that are hosting the services can’t read the messages.

A VPN can help with ping speed by connecting to a VPN server that is next to your game’s server. The ping will be low because it will take less distance to travel between the two servers. In other cases, a VPN will help you avoid a DDoS attack from hackers when gaming online. Using a VPN will help you with your online privacy, and security and boost your internet speed.

Yes. Our Live Chat will answer any quick enquires promptly and effectively. If needed be, you can email our cutomer support team ([email protected]) for further enquires and assistance.

Yes, SwoshsVPN understands that we have many users around the world. We have translations of our content in more than 5 languages and counting.

Auto-connect allows you to seamlessly connect to a virtual server without having to manually select one.

Yes, you can purchase any package of your choice.

customer support

For all further assistance, contact our customer support team
support@swoshsvpn.com